The Right Word   相关的商务英语词汇

allocate  v.分配        bill给……开，帐单      catalogue  n.（英）目录     catalog  n.（美）目录   

click on点击       come up with提出；赶上      complete完成delivery  v.递送      designer  n.设计师   development  n.发展      distribution  n.分发；分配      center  n.中心      electronically  adj.通过电子手段     feasibility study可行性研究     freelance  n自由职业者      indicate  v. 表明；象征；暗示  

interrupt  v.中断；遮断；阻碍       load  n.装载量       merchadise  n. 商品；货物     normally  adv.正常地      place(an order)下订单    print out打印     process  n.过程；进程    purchase  v.买；购买    transfer station中转站

 

Describing an Online Ordering Process   描述在线订货程序

F=frank  G=Gienda 

F: I understand your company does a lot of business online.我了解你们公司做很多网络生意。

Ｇ: That’s right. We’vebeen selling online since 1997.是的，我们从１９９７年开始做网上销售。

F: How does that wor exactly? 具体是怎样操作呢？

G: It’s really very simple. It’s a five-step process. Here’s how it works. First, the customer places an order online and is billed dlectronically.　非常简单。一共有一个步骤。是这样操作的；首先，顾客在网上订单，然后通过网络付款。

Ｆ：Uh…I’m sorry to interrupt, but is all of your merchandise available online?

嗯……很抱歉，打断一下，你们所有的商品网上都有吗？

Ｙes

G: Yes, everything we sell is in our online catalogue.是的，我们销售的所有商品都在网上目录里。

F: I see. So what happens after the customer is billed?我明白了，顾客付款后要做什么呢？

G: Well, then the oorder is put together at one of our distribution centres.

After that, the merchandise is loaded onto truck and driven to transfer station. Then it is put on a van for delivery. Finally, the order is delivered to the customer’s shipping address.

啊，我们的一个发行中心会把订单收集起来，然后，把商品装到卡车上运到中转站，并装车发货。最后，订购的货物就送到客户的运送地址了。

Ｎo

G: No,but most of it is. Every item that is normally held in our own warehouse cn be purchased online. Items that are not

available online can be ordered by clicking on “order by phone or fax’ .

   不，但是大部分都有。我们自己仓库内的任何一种商品都　可以在线购买。网上不能购买的货物，可以通过点击“话或传真订货”来下订单。

F: I see. And how does the customer get a receipt for online purchases?

  我明白了，那么网上购物的顾客怎么得到收据呢？

G:After the customer has completed an online purchase, they can print out a paper receipt.

顾客完成网上购物后，他们可以打印一份收据。

Describing a market=research Process  描述市场调查的过程

V=Visitor 参观者　Ｍ＝Ｍanager 经理

V:What kind of market research do you do here/你在做什么市场调查？

Ｍ:Well, first of all every product starts as an idea that goes to a management committee. The committee studies all the new ideas and allocates development money to some of them.

首先，为管理委员会提供每一种产品的构想，委员会对所有的构想进行论证并分配研发资金给其中的一些项目。

V:Can you give me an example?你能给我举个例子吗？

M:Sure. Let’s take our toy ‘Zelmo’. A freelance designer came up with the idea.

  A management committee looked at the design and liked it, so they asked development how much it would cost to manfacture the toy. Then they asked Marketing to find out about the target market.

    当然，以‘Zelmo’玩具为例。一个自由职业的设计师提出了这个想法。管理委员会看到了这个设计，很喜欢，所以他们问研发部门，制造这种玩具要花费多少。之后，他们要求市场部门找出其目标市场。

V:And then/后来呢？

M:A feasibility study indicated it would sell well all over the country.一份可行性调查报告指出这种玩具在全国范围内都会很好卖。

V:Was that when you decided to make ‘Zeomo’? 那时你就决定生产‘Z“玩具了吗？

 

Ｙes

M：Yes,we manufactured 250,000.是的，我们生产了不起50，000个。

V: And how diod it sell?卖得怎么样？

M: Very well, but that doesn’t always happen. Even with market research, you can never be sure.

  非常好，但是这种事不常有。即使做了市场调研，也不能保证一定好卖。

 

Ｎo

M：No. We did more market research. Wer asked a group of six-year- olds about Zelmo’.

   不。我们做了更多的市场调查。‘Zelmo’， 我们向一群六岁的孩子做了调查。

V: What questions did you ask?你们问一些什么问题？

M: We asked questions like, ‘which could do you like?’ and ‘which material do you like?’

  我们会像这样问：“你们喜欢什么颜色？”和“你们喜欢什么材料/”

V: Did the kids like ‘Zelmo’?孩子们喜欢‘Zelmo’吗？

M: Oh, yes. They all wanted one.当然喜欢，我们每个人都想要一个。

 

  在非正式对话里，常用And then?go wafwAnd then what happened?和’wwhat happened then?