如果是电话预订，则可以说:I’m calling from New York. I’d like to book a room in your hotel.
接待员（receptionist）会问你：What kind of room would you like, sir? We have single rooms, double rooms, suites(套间)and Deluxe suites(豪华套间)in Japanese, British, Roman, French and presidential styles.
在选择一种房间后，接待员会问清你的名字，入住和离开的时间。等到他说：All right. You’ll be expected to be here then.
你的预订就算大功告成了。
当然你也可以自己主动询问接待员有关房间的情况，例如：
I’d like to book a single room with shower for Mr. George Smith.
How much do you charge for a single room with breakfast?
入住的开场白通常是这样的：Hello, I’d like to check in please.(你好，我想入住贵酒店。)
酒店工作人员（hotel staff）会询问你的名字及退房时间：Ok, Are you checking out tomorrow?(好的，您是明天退房吗？)
他可能还会问你是否需要唤醒服务（wake up call）。
你可以根据自己的需要提出要求：Yes please. At 6.30am.(是的，请在早上6.30唤醒我。)
接下来他会告诉你房间号：Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.(好的，您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。)
如果是通过电话预定，那在入住时就要首先自报姓名：Good evening, I have a reservation under the name of Tomlinson.(晚上好，我有预定，名字是Tomlinson. Hotel。)
得到hotel staff的确认后，他可能会问：Can I take a credit card for the deposit?(我能用您的信用卡划账押金吗？)
最后他通常会确认你的房间钥匙，还会提醒你退房的时间：Here’s your key. Your room is on 7th floor and on the left. Room 781. Check out is at 12 noon.(这是您的房间钥匙。您的房间在7层左侧，房间号781。退房需要在中午12点之前。)
